Terms and Conditions
Effective Date: 6 February 2026
1. GENERAL INFORMATION
These Terms and Conditions govern the provision of coaching and consulting services (the “Services”) by LGD Creative ApS, CVR number 45478165, located at Boyesgade 15, st. tv, 1822 Frederiksberg C, Denmark (“we,” “us,” or “our”) to clients (“you” or “Client”).
By engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Contact Information:
Email: line@linedegner.com
Phone: +4531388370
Website: http://www.linedegner.com
2. NATURE OF SERVICES
2.1 Service Description
We provide executive coaching, systemic consulting, and leadership development services designed to support organisational culture transformation and leadership effectiveness.
2.2 Not Professional Advice
Our Services are not a substitute for, and should not be considered as:
- Legal advice or legal services
- Financial, investment, or tax advice
- Medical or mental health treatment or therapy
- Any other licensed professional services
You should consult appropriate licensed professionals for matters requiring such expertise.
2.3 Educational and Informational Purpose
All information, guidance, and materials provided are for educational and informational purposes only. Whilst we bring professional expertise and experience to our work, coaching and consulting are collaborative processes that require your active participation and commitment.
3. CLIENT RESPONSIBILITY
3.1 Decision-Making Authority
You acknowledge and agree that:
- You retain full decision-making authority regarding all matters discussed during our engagement
- You are solely responsible for all decisions, actions, and outcomes resulting from the Services
- You will evaluate all information and guidance in the context of your specific circumstances
- Implementation of any strategies, recommendations, or insights is entirely your responsibility
3.2 Disclosure
You agree to provide accurate, complete, and timely information relevant to the Services. We rely on the information you provide and are not responsible for verifying its accuracy or completeness.
4. NO GUARANTEES OR WARRANTIES
4.1 Results Not Guaranteed
Whilst our Services aim to facilitate growth, development, and positive change, we make no guarantees, representations, or warranties regarding:
- Specific outcomes or results
- Achievement of particular goals or objectives
- Business performance or financial results
- Resolution of organisational challenges
4.2 Variable Outcomes
Results depend on numerous factors including but not limited to your effort, commitment, consistency, organisational context, external circumstances, and market conditions beyond our control.
4.3 Services Provided “As Is”
Services are provided on an “as is” and “as available” basis without any express or implied warranties of any kind.
5. LIMITATION OF LIABILITY
5.1 No Liability for Outcomes
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Your use of or reliance on the Services
- Your implementation of any advice, guidance, or recommendations
- Your business decisions or actions taken during or after our engagement
- Any outcomes or results (or lack thereof) from the Services
5.2 Maximum Liability
Our total aggregate liability to you for any and all claims arising out of or relating to the Services shall not exceed the total fees paid by you for the specific Services giving rise to the claim.
5.3 Acknowledgement
You expressly acknowledge and agree that you assume all risks associated with acting or not acting based on information or guidance provided through the Services.
6. FEES AND PAYMENT
6.1 Fees
Fees for Services will be set forth in a separate Service Agreement, proposal, or invoice. All fees are stated in [Currency] and are exclusive of VAT unless otherwise stated.
6.2 VAT
As a Danish business, we charge Danish VAT (moms) at the applicable rate where required by law. VAT will be added to invoiced amounts as appropriate.
6.3 Payment Terms
Payment is due within [X] days of invoice date unless otherwise agreed in writing. Late payments may incur interest charges in accordance with Danish law (Renteloven).
6.4 Cancellation
Cancellation terms will be specified in the Service Agreement. Cancelled sessions may be charged according to the cancellation policy provided.
7. CONFIDENTIALITY
7.1 Mutual Confidentiality
Both parties agree to maintain confidentiality of information shared during the engagement, subject to the exceptions below.
7.2 Limitations
Confidentiality does not apply to information that:
- Is or becomes publicly available through no breach of this agreement
- Is required to be disclosed by law or regulatory authority
- Relates to suspected illegal activity, harm to self or others, or child safety concerns
- Is necessary to protect our legal rights
8. INTELLECTUAL PROPERTY
8.1 Our Materials
All materials, methodologies, frameworks, tools, and content provided by us remain our intellectual property. You may use them for your personal or organisational purposes but may not reproduce, distribute, or commercialise them without our prior written consent.
8.2 Your Materials
You retain all rights to materials and information you provide to us.
9. DATA PROTECTION (GDPR COMPLIANCE)
9.1 Data Controller
We are the data controller for personal data collected through our Services and website. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Danish Data Protection Act (Databeskyttelsesloven).
9.2 Legal Basis
We process your personal data based on:
- Contractual necessity (to perform our Services)
- Legitimate interests (for business administration and service improvement)
- Your consent (where explicitly provided)
9.3 Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
For full details on how we collect, use, and protect your personal data, please review our Privacy Policy at [Privacy Policy URL].
9.4 Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected or as required by Danish law.
10. THIRD-PARTY RESOURCES
We may occasionally reference or recommend third-party resources, tools, books, websites, or services. These are provided for informational purposes only. We do not control, endorse, or guarantee the accuracy, relevance, or quality of third-party content and are not responsible for any outcomes resulting from their use.
11. TERMINATION
11.1 Either Party
Either party may terminate the Services in accordance with the notice period specified in the Service Agreement.
11.2 Effect of Termination
Upon termination, you remain responsible for payment of all fees for Services rendered prior to termination. Provisions regarding confidentiality, intellectual property, limitation of liability, and dispute resolution survive termination.
12. DISPUTE RESOLUTION
12.1 Governing Law
These Terms and Conditions are governed by and construed in accordance with Danish law.
12.2 Jurisdiction
Any disputes arising from these Terms and Conditions or the Services shall be subject to the exclusive jurisdiction of the Danish courts.
12.3 Informal Resolution
We encourage informal resolution of any concerns or disputes through direct communication before pursuing formal legal action.
13. CHANGES TO TERMS
We reserve the right to modify these Terms and Conditions at any time. Updated Terms will be posted on our website with a new effective date. Continued use of Services after changes constitutes acceptance of the modified Terms.
14. SEVERABILITY
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. ENTIRE AGREEMENT
These Terms and Conditions, together with any Service Agreement and our Privacy Policy, constitute the entire agreement between us regarding the Services and supersede all prior understandings or agreements.These Terms and Conditions, together with any Service Agreement and our Privacy Policy, constitute the entire agreement between us regarding the Services and supersede all prior understandings or agreements.
16. CONTACT
For questions about these Terms and Conditions, please contact us at mail@linedegner.com.
ACKNOWLEDGEMENT:
By engaging our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.