Line Groot Degner

Privacy Policy

Last Updated: 6 February 2026

1. INTRODUCTION

This Privacy Policy explains how LGD Creative ApS, CVR number 45478165 (“we,” “us,” or “our”), collects, uses, stores, and protects your personal data when you use our website, engage our services, or communicate with us.

We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and the Danish Data Protection Act (Databeskyttelsesloven).

Data Controller:
LGD Creative ApS
Boyesgade 14, st. tv, 1822 Frederiksberg
Denmark
Email: mail@linedegner.com
Phone: +4531388370

2. WHAT INFORMATION WE COLLECT

Information You Give Us:

  • Name, email, phone number, company details
  • Information you share during coaching sessions or consultations
  • Billing information (processed securely by our payment provider)
  • Any information you provide when contacting us or signing up for our newsletter

Information We Collect Automatically:

  • Website usage data (through Google Analytics – only with your consent)
  • IP address, browser type, pages visited
  • Email engagement (if you’ve subscribed to our newsletter)

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide coaching and consulting services
  • Communicate with you about sessions and appointments
  • Send invoices and process payments
  • Send you our newsletter (only if you’ve subscribed)
  • Improve our website and services
  • Comply with legal obligations (tax, accounting)

Legal basis:

  • Contract performance: To deliver the services you’ve engaged us for
  • Consent: For newsletters and marketing communications
  • Legitimate interests: For business administration and service improvement
  • Legal obligation: For accounting and tax records (5-year retention required by Danish law)

4. COOKIES

We use cookies on our website. Cookies are small text files that help our site function and allow us to understand how it’s used.

Types of cookies:

  • Essential cookies: Required for the website to work (always active)
  • Analytics cookies: Help us understand site usage (Google Analytics – requires consent)
  • Marketing cookies: For relevant communications (requires consent)

You can manage your cookie preferences through the banner on our website or your browser settings.

For more details, see our Cookie Policy.

5. WHO WE SHARE YOUR DATA WITH

We don’t sell your data. We only share it with trusted service providers who help us run our business:

  • Email platform (e.g., Mailchimp) – for newsletters
  • Payment processor (e.g., Stripe) – for secure payments
  • Website hosting – to host our site
  • Cloud storage (e.g., Google Workspace) – for documents and notes
  • Video conferencing (e.g., Zoom) – for virtual sessions
  • Accounting software – for invoicing

All these providers are contractually required to protect your data.

We may also share data:

  • If required by law or to comply with legal obligations
  • With professional advisers (lawyers, accountants) under confidentiality
  • If you give us permission (e.g., for testimonials)

Data transfers outside the EU:
Some service providers (like Google, Zoom) are based in the US. We ensure they use EU-approved Standard Contractual Clauses to protect your data.

6. HOW LONG WE KEEP YOUR DATA

  • Client data during engagement: For the duration of our work together + 1 year
  • Financial records: 5 years (Danish legal requirement)
  • Marketing lists: Until you unsubscribe or 3 years of inactivity
  • General correspondence: 3 years

After these periods, we securely delete your data.

7. YOUR RIGHTS

You have the right to:

✅ Access – Get a copy of your personal data
✅ Correct – Fix inaccurate information
✅ Delete – Request deletion (except where we must keep records for legal reasons)
✅ Object – Object to certain types of processing
✅ Restrict – Limit how we use your data
✅ Portability – Receive your data in a portable format
✅ Withdraw consent – For newsletters or marketing (unsubscribe anytime)

To exercise your rights: Email us at [Your Email]

We’ll respond within one month, and there’s no fee unless your request is unreasonable or excessive.

8. MARKETING COMMUNICATIONS

We’ll only send you marketing emails (newsletters, service updates, event invitations) if you’ve subscribed or opted in.

Unsubscribe anytime by:

  • Clicking “unsubscribe” in any email
  • Emailing us at [Your Email]

Note: You’ll still receive essential emails about services you’ve booked (confirmations, invoices, etc.).

9. DATA SECURITY

We protect your data with:

  • Encrypted website connections (SSL)
  • Secure password practices
  • Access controls (only authorised people can access your data)
  • Regular backups
  • Secure service providers

Whilst we take security seriously, no system is 100% secure. If we experience a data breach that affects you, we’ll notify you and the Danish Data Protection Authority as required by law.

10. CHILDREN’S PRIVACY

Our services are for adults. We don’t knowingly collect data from anyone under 15. If you believe we’ve collected information from a child, please contact us immediately.

11. LINKS TO OTHER WEBSITES

Our website may link to other sites (LinkedIn, articles, resources). We’re not responsible for their privacy practices – check their privacy policies.

12. CHANGES TO THIS POLICY

We may update this policy occasionally. When we do:

  • We’ll update the “Last Updated” date at the top
  • If changes are significant, we’ll email you or post a notice on the website

13. COMPLAINTS

If you’re unhappy with how we’ve handled your data, you can complain to:

Danish Data Protection Authority (Datatilsynet)
Carl Jacobsens Vej 35
2500 Valby, Denmark
Phone: +45 33 19 27 00
Email: dt@datatilsynet.dk
Website: www.datatilsynet.dk